WorldQuest Orlando FAQ

Everything You Need to Know

Hotel Policies

Does the hotel have a resort fee? What's included?

The hotel resort fee includes a park shuttle (subject to availability and change), Concierge service, 24-hour fitness room, 24-hour front desk, outdoor heated pool and hot tub, pool toys, Pack n' Plays, and a Welcome Starter Kit for your suite that includes laundry detergent, coffee, & dishwashing powder. The resort fee is $15.00, plus tax, per suite, per night, not included in the room rate. Please note that fees may be subject to change. For specifics, please inquire upon check-in.

Is smoking allowed at the hotel?

For the comfort and safety of all our guests, accommodations at WorldQuest Resort are 100% smoke-free. For your convenience, there are designated areas for smoking at the resort; please inquire with our Concierge at check-in.

Does the WorldQuest Orlando Resort offer room service?

Unfortunately, the hotel does not offer room service. Guests are invited to pick up food items and snacks at our 24-hour Corner Pantry.

Are pets allowed at the resort?

We have designated pet-friendly rooms available upon request. A $150 non-refundable per stay fee is required.

Pet Guidelines & Policies

Can the hotel accept shipments for a guest who has not checked in?

For a nominal fee of $3 - $10 per package— based on the size—you may have packages delivered to the resort. The name on the package must match that of the resort reservation. In the event your package does not arrive prior to your departure date, packages may be forwarded with prior arrangements for an additional fee. The resort will not be held responsible for misdirected or lost packages. 

Is there an early departure fee?

No, WorldQuest Orlando Resort does not charge an early departure fee.

Do you offer discounts to AAA members?

Yes—AAA members save up to 15% per stay when booking our special rate. Browse all current offers and discounts, including senior citizen and Florida resident rates.

Can we bring our own food and alcohol?

Yes, and you may even place a grocery order with a local grocer for delivery upon your arrival.

Does WorldQuest Orlando offer parking?

WorldQuest Orlando offers complimentary parking for its guests at the resort.

Check In/ Check Out

What time is check-in and check-out at the WorldQuest Orlando Resort?

Check-in is at 4:00pm, and Check-out is at 11:00am. Guests must have a valid credit card at check-in and may contact us to arrange early arrivals and/or departures.

Will my credit card be charged when checking into WorldQuest?

Yes—upon check-in at WorldQuest Orlando Resort, we will run an "authorization" on the card for the total room charges, plus $10/day per suite for any potential incidental charges. The card will be charged $150.00 prior to the guest's arrival. If the debit/check card you are using is attached to a checking account, a hold will be placed on the account for the full anticipated dollar amount of your stay. These funds may be held by your financial institution for seven business days or longer following your departure.

Is there a minimum age requirement to check into the resort?

Yes, 21 years or older.

Can guests request a later checkout time?

Late checkout is available for a fee of $100, and late checkouts beyond 4:00pm are subject to a full night charge. They are not guaranteed, however, as they are still based on availability. In case we are not able to accommodate your request, we can secure your luggage at the Front Office while you enjoy our amenities.

What documents are required to check in at WorldQuest Orlando?

You require a government-issued ID, driver's license or passport, and credit card to check-in at WorldQuest Orlando.


Does the rate include breakfast?

WorldQuest Orlando Resort does not offer breakfast, but guests can find several options for breakfast around the resort or have groceries delivered to the hotel for a self-prepared meal. Our Tiki Bar is open daily from 7am-8pm and proudly serves Starbucks® coffee, breakfast sandwiches, pastries, and bagels. Snacks and to-go meals can be picked up at our 24-hour Corner Pantry.

Does the resort offer accommodations for guests with disabilities?

Yes, the resort has specific ADA units. Please reserve the desired suite type when booking your suite.

Are there any grocery stores near the resort?

Yes, Publix and Walmart are both approximately two miles from the resort.

Does the hotel have a fitness center and/or pool?

Yes, guests are invited to exercise in our 24-hour fitness center and swim in our glistening outdoor pool, complete with a deck with lounge chairs and umbrellas.

Do the suites include a sleeper sofa?

Some of our units have sleeper sofas. If you are in need of a sleeper sofa, please contact the WorldQuest Resort front desk at (407) 387-3800 to notate your reservation.

Does the resort offer housekeeping services?

Yes—we are pleased to service your room for an additional fee, given at least 48-hour notice.

Does the resort offer laundry and dry cleaning services?

No, this service is currently unavailable, but there are several dry cleaning options within two miles of the resort.

How deep is the pool?

The resort pool is 3 feet at its shallowest point and 5 feet at its deepest point.

Is the pool heated?

Yes, the resort pool is heated seasonally to 80 degrees Fahrenheit from mid-October through mid-March.

Do the suites come with an iron and ironing board?

Yes, all suites have an iron and ironing board located in the twin bedroom closet. 

Do the suites have a washer and dryer?

Yes, each suite has a separate washer and dryer within the unit. A starter kit with detergent is provided in the suite upon arrival.

Does every suite have a balcony?

Yes, all suites have private, screened-in balconies with chairs and tables.

Is there coffee available in the suites?

Yes, a coffee maker is available in all units, and a starter kit with packaged coffee packets is provided in the suite upon arrival. Additionally, WorldQuest Orlando proudly serves Starbucks® coffee at the Tiki Bar.

Do the suites have toiletries as well as a hairdryer?

Yes, small toiletries and a hairdryer are provided in each bathroom.

Do the suites include kitchen essentials, like pots and pans?

All suites include pots, pans, glasses, silverware, etc.; everything to make you feel at home.

Is breakfast offered at the resort?

Breakfast items are available for purchase in our 24-hour Corner Pantry, located in the resort lobby. WorldQuest Resort proudly serves Starbucks® coffee located at the Tiki Bar. Unfortunately, a restaurant is not offered at the resort at this time. There are several dining options within two miles of the resort. Please contact our front desk associates for more information and directions to your favorite dining option.

What are the drinking options available at WorldQuest Orlando Resort?

WorldQuest Orlando Resort has a poolside Tiki Bar offering a variety of savory dishes and signature drinks.

Does WorldQuest Orlando have free Wi-Fi?

Yes! Complimentary high-speed internet access, wired and wireless, is available in all guestrooms. Complimentary Wi-Fi is also available in the resort's lobby and pool areas for your convenience.

Does the hotel have accessible rooms?

Yes, we offer 17 ADA-compliant suites outfitted with accessibility features including grab bars, visual alarms and phone alerts, closed-captioned TV, and lowered counter heights for wheelchair accessibility. 

Are there elevators on the property?

Yes, each of our seven buildings has one elevator servicing five floors.

Local Attractions

Can I purchase tickets to the theme parks at the resort?

Theme park tickets can be purchased on-site at the Concierge Desk from 7:00am to 12:00pm daily. You can also call or text our Concierge regarding ticket and attraction inquiries at (407) 858-8569. They are available from 7:00am to 9:00pm daily. Theme park and Orlando experience tickets can also be purchased online. Click here to purchase tickets or create a vacation package.

Do you offer any packages to Walt Disney World®?

Yes, we offer a Walt Disney World® package. Learn more about this and other packages here.

Can you make reservations at Walt Disney World® restaurants?

Yes, reservations are highly encouraged. You can make reservations by calling (407) 939-3463.

What are the best attractions near WorldQuest Orlando Resort?

The resort is in proximity to some of the best attractions in Orlando, including Walt Disney World®, Universal Studios, SeaWorld Orlando, Legoland Florida, Discovery Cove, Kissimmee Old Town, Gatorland, Kennedy Space Center, Arena, Stadiums, and a lot more. Explore Orlando attractions here

Is there a shuttle service to the Disney Parks?

Complimentary shuttles to Epcot® and Disney’s Hollywood Studios® theme parks and Lake Buena Vista Factory Stores are available. Reservations are required at least 30 minutes in advance at the Concierge desk. Universal Orlando Resort and SeaWorld® shuttles are available for $5 per trip, per person. Please see the Concierge for details or click here to view the shuttle schedule.

How far is WorldQuest Orlando from Disney World®?

All the Walt Disney World® theme parks are within 10 to 15 minutes of WorldQuest Orlando, with EPCOT and Disney's Hollywood Studios the closest to WorldQuest Orlando Resort, just about five miles away.

What is there to do in Orlando?

WorldQuest Orlando Resort is close to Orlando's most popular theme parks and attractions, including:

Walt Disney World®

Universal Studios Orlando

SeaWorld Orlando

Discovery Cove


Amway Center

ESPN Wide World of Sports Complex

Explore Orlando attractions here

What are the different theme parks?

Magic Kingdom®, Epcot®, Disney’s Hollywood Studios®, Disney’s Animal Kingdom®, Disney’s Typhoon Lagoon Water Park, and Disney's Blizzard Beach Water Park. Learn more about Walt Disney World® parks here.

Is smoking allowed at Walt Disney World®?

No, on May 1, 2019, Walt Disney World® went smoke-free, so no smoking is allowed inside the parks. Learn more about Walt Disney World® here.

How much is parking at Walt Disney World®?

Standard parking is $25, and preferred parking is $45-50, but will vary seasonally. Learn more about Walt Disney World® here.

Do the parks offer accommodations for guests with disabilities?

Yes, some available options are rental wheelchairs, rental electric conveyance vehicles (ECVs), accommodations for service animals, assistive listening systems, reflective captioning, sign language interpretation, text typewriter telephones, handheld captioning, video captioning, audio description devices, braille guidebooks, and digital audio tours. Learn more about Walt Disney World® here.