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Frequently Asked Questions

  • Can the hotel accept shipments for a guest who has not checked in?

    Yes! Our resort will gladly accept packages and parcels prior to guest arrival. Package handling fees range from $0 - $20. Additional fees for more or larger packages or longer times may apply. Please contact the hotel directly at 407-387-3800 for the exact fee. Check with the Front Desk if you are expecting a package.

    Please be sure to have your parcel addressed to: ARRIVING GUEST: (NAME ON YOUR RESERVATION) 8849 WorldQuest Blvd, Orlando, FL 32821. Packages without names of reserved arriving guests will be returned.
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